Frequently Asked Questions
Everything you need to know about bringing Material Goods into your home.
What materials are used in your products?
We prioritize sustainability and durability, using responsibly sourced hardwoods, organic textiles, and recycled metals to ensure each piece lasts a lifetime.
How much does shipping cost for furniture?
We offer tiered shipping based on order value. Small decor items ship via standard ground, while large furniture pieces qualify for our White Glove Delivery service starting at $99.
What is your return policy?
We want you to love your space. You can return most items within 30 days of delivery for a full refund, provided they are in original condition and packaging.
Do you offer fabric swatches?
Yes, we offer complimentary swatch kits for our upholstery collections so you can see and feel the textures in your own lighting before making a commitment.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. For large furniture deliveries, our logistics partner will call you to schedule a specific delivery window.
Are your products covered by a warranty?
All Material Goods furniture includes a limited 5-year warranty covering structural defects and craftsmanship to give you peace of mind.